topic Re: Re: Order tracking: pay monthly orders in Archived Posts

Re: Order tracking: pay monthly orders

ujwalrai — Fri, 16 Jul 2021 19:58:24 GMT

Hello,

I had ordered the iPhone 11 228gb black and it was delivered in the previous email address where I used to live and forgot to update,. And now the person living in that place is address messaged and said Dpd took the item back.So how do I get the phone back now?

cheers

ujwal

Re: Re: Order tracking: pay monthly orders

Christopher_B — Sat, 17 Jul 2021 07:57:52 GMT

Hi @ujwalrai

Welcome to the EE Community 😊

I hope you're well and having a nice weekend, other than this issue of course.

You'll need to give our customer care team a call about this so they can update the details. The phone will come back to us now and your upgrade will most likely need to be reprocessed.

Thanks

Chris