topic Re: Positive staff feedback in Archived Posts

Positive staff feedback

Arualzog — Mon, 12 Jul 2021 09:53:27 GMT

Not sure where to leave feedback on staff but I wanted to thank Diamond at the Manchester Arndale EE store for going out of his way to try and help us. We simply needed a letter from EE confirming we had payed our bill, which was a nightmare (we had to call client support multiple times and it was our 4th visit to the store). Diamond was really helpful and called customer service for us and tried to navigate through the many different services we got referred to. Our problem still has not been solved due to EE's ridiculous processes, but Diamond was the only one who actively tried to help and spent time with us. We are grateful for his help and wanted his hard work to be acknowledged.

Re: Positive staff feedback

Christopher_B — Mon, 12 Jul 2021 12:01:23 GMT

Hi @Arualzog

Welcome to the community 😊

I hope you're well and having a nice Monday, are you up to much?

I'm so happy to hear you had such a good experience in our Manchester Arndale store. It sounds like they are a great bunch, and giving the kind of service we would expect.

Thanks

Chris