topic Re: Wheres my order in Archived Posts

Wheres my order

Medley123 — Sun, 04 Jul 2021 07:43:24 GMT

I ordered a new iPhone 12 but haven’t had any delivery updates and it has been three days now?
Did anyone else have this problem?

Re: Wheres my order

Christopher_G — Sun, 04 Jul 2021 09:41:50 GMT

Hi @Medley123

Welcome to the community.

Which colour and memory size did you choose? Did you receive a confirmation email? Please check your spam/junk folder.

Chris

Re: Wheres my order

Medley123 — Sun, 04 Jul 2021 10:18:54 GMT

It’s a purple 64GB iPhone 12, I got a confirmation email but no delivery details, I ordered 3 days ago and haven’t heard anything.

Re: Wheres my order

Christopher_G — Sun, 04 Jul 2021 10:23:38 GMT

Thanks, @Medley123

I've checked and that phone is currently in stock and expected to be dispatched within one working day. I'd recommend speaking to our Mobile Care team to make sure everything is OK with your order.

Chris