topic Apple iphone 12 mini in Archived Posts

Apple iphone 12 mini

sadahsan — Fri, 02 Jul 2021 15:52:44 GMT

Received a call from EE couple of days ago that I can upgrade now, ok lets make sure you send the iphone 12 mini unlocked....

EE - yes we will...

Guess what, it was locked.

Have returned yesterday, no apologies from EE for wasting my time and now have to wait around 7 to 10 days for refund, I will be requesting PAC and moving to different operator.

Re: Apple iphone 12 mini

Chris_B — Fri, 02 Jul 2021 17:46:36 GMT

@sadahsan The rule on networks selling unlocked devices is December and not before. You shouldn’t of been told it’ll be an unlocked device and customer services should know better than to say that.

Re: Apple iphone 12 mini

sadahsan — Fri, 02 Jul 2021 22:16:19 GMT

Its disappointing, if they have told me I would have not ordered it.

Re: Apple iphone 12 mini

_MrR_ — Sun, 04 Jul 2021 05:06:02 GMT

Out of interest, would EE not have just requested Apple unlock it for you for free or would they charge? Or make you wait a period of time before allowing it?

Re: Apple iphone 12 mini

sadahsan — Sun, 04 Jul 2021 08:11:19 GMT

They asked me to wait for 6 months for unlocking.
Yesterday bought the phone from Currys (unlocked) on a very good offer and it will work out cheaper as compare to EE pay monthly.
I am done with EE.

Re: Apple iphone 12 mini

_MrR_ — Sun, 04 Jul 2021 09:13:53 GMT

Disappointing to hear about the six month rule but glad you've found a solution that works for you 😀