topic Re: Re: Order tracking: pay monthly orders in Archived Posts

Re: Order tracking: pay monthly orders

Chrisandanita — Wed, 30 Jun 2021 07:50:54 GMT

I placed an order for a iPad mini on Monday and not heard anything since no email or text about delivery not even got a order number

Jon_K — Wed, 30 Jun 2021 10:21:12 GMT

Welcome to the community.

Can you check your junk/spam folders to see if you got a confirmation email?

Have you had a text from DPD?

Jon

Chrisandanita — Wed, 30 Jun 2021 10:36:48 GMT

Hi I’ve been checking spam and inbox since Monday still nothing and I’ve had no text from dpd

Jon_K — Wed, 30 Jun 2021 10:54:25 GMT

I'd recommend giving our Customer Care team a call so they can access your account and give you an update on your order.

Jon