topic Re: No order no in Archived Posts

No order no

Saraaaahlcx — Sun, 27 Jun 2021 18:08:36 GMT

Hi I’m due a new phone tomorrow and I can’t find a order number to track it ? And haven’t received a text from dpd

is there any way I can retrieve it?

thank you

Jon_K — Mon, 28 Jun 2021 07:08:47 GMT

Welcome to the EE Community 🙂

What phone did you order?

Did you receive a confirmation email for your order?

Jon

Saraaaahlcx — Mon, 28 Jun 2021 07:35:17 GMT

Hi

iPhone 11 and yes got a email but it had no order no on it

Sent from my iPhone

Jon_K — Mon, 28 Jun 2021 08:04:29 GMT

If you don't have your order number, I'd recommend getting in touch with our Customer Care team.

They will be able to give you an update on your order, and also give you any tracking information.

Jon