https://community.ee.co.uk/t5/Archived-Posts/Why-am-I-being-sent-a-new-sim/m-p/1058516#M318012 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1912148">@Lisa991</a>&nbsp; &nbsp;No one here can see your account to explain to what is going on, &nbsp;if you call customer services they can tell you. &nbsp; &nbsp; &nbsp;</P> Thu, 17 Jun 2021 21:14:22 GMT Chris_B 2021-06-17T21:14:22Z https://community.ee.co.uk/t5/Archived-Posts/Why-am-I-being-sent-a-new-sim/m-p/1058502#M318011 <P>I tried to change my pay monthly plan last night as I have an upgrade option.&nbsp;<BR />Nothing has happened on my app to indicate this change which is unusual given my past experiences.&nbsp;<BR />I was therefore surprised to get an email saying my new sim is on its way.&nbsp;<BR />Any ideas what is happening?</P> Thu, 17 Jun 2021 19:58:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Why-am-I-being-sent-a-new-sim/m-p/1058502#M318011 Lisa991 2021-06-17T19:58:36Z https://community.ee.co.uk/t5/Archived-Posts/Why-am-I-being-sent-a-new-sim/m-p/1058516#M318012 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1912148">@Lisa991</a>&nbsp; &nbsp;No one here can see your account to explain to what is going on, &nbsp;if you call customer services they can tell you. &nbsp; &nbsp; &nbsp;</P> Thu, 17 Jun 2021 21:14:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Why-am-I-being-sent-a-new-sim/m-p/1058516#M318012 Chris_B 2021-06-17T21:14:22Z