https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-been-accepted/m-p/1056828#M317921 <P>I have placed an order today and received the confirmation email and it has taken the upfront payment twice (not sure why) but how do I know my order has actually been accepted? As in the past I’ve got to this stage and then I’ve been declined</P><P>Thankyou&nbsp;</P> Thu, 10 Jun 2021 01:24:37 GMT Ellis9393 2021-06-10T01:24:37Z https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-been-accepted/m-p/1056828#M317921 <P>I have placed an order today and received the confirmation email and it has taken the upfront payment twice (not sure why) but how do I know my order has actually been accepted? As in the past I’ve got to this stage and then I’ve been declined</P><P>Thankyou&nbsp;</P> Thu, 10 Jun 2021 01:24:37 GMT https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-been-accepted/m-p/1056828#M317921 Ellis9393 2021-06-10T01:24:37Z https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-been-accepted/m-p/1056869#M317922 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1756635">@Ellis9393</a>.</P> <P>&nbsp;</P> <P>Usually if you receive a confirmation email, it means your order has been accepted.</P> <P>&nbsp;</P> <P>Have you tried tracking your order in our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank">online order tracker</A>?</P> <P>&nbsp;</P> <P>Jon</P> Thu, 10 Jun 2021 07:39:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-been-accepted/m-p/1056869#M317922 Jon_K 2021-06-10T07:39:02Z