https://community.ee.co.uk/t5/Archived-Posts/I-have-no-order-reference-number/m-p/1056627#M317914 <P>I received a confirmation email to say my order is on its way, but it did not include my order reference number, only my account number. To make matters worse, I cannot seem to contact EE via phone at the moment because they are "honouring key workers" and the live chat is closed. I have had a huge amount of grief dealing with EE over the past 6 months, and this has only further added to my frustrations in being unable to contact them about something as basic as an order reference number.</P> Wed, 09 Jun 2021 12:23:09 GMT Tarantula97 2021-06-09T12:23:09Z https://community.ee.co.uk/t5/Archived-Posts/I-have-no-order-reference-number/m-p/1056627#M317914 <P>I received a confirmation email to say my order is on its way, but it did not include my order reference number, only my account number. To make matters worse, I cannot seem to contact EE via phone at the moment because they are "honouring key workers" and the live chat is closed. I have had a huge amount of grief dealing with EE over the past 6 months, and this has only further added to my frustrations in being unable to contact them about something as basic as an order reference number.</P> Wed, 09 Jun 2021 12:23:09 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-no-order-reference-number/m-p/1056627#M317914 Tarantula97 2021-06-09T12:23:09Z https://community.ee.co.uk/t5/Archived-Posts/I-have-no-order-reference-number/m-p/1056653#M317915 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1378662">@Tarantula97</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>&nbsp;</P> <P>If you can try getting in touch again later on today, an advisor will be able to help you with this.</P> <P>&nbsp;</P> <P>Jon</P> Wed, 09 Jun 2021 13:28:08 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-no-order-reference-number/m-p/1056653#M317915 Jon_K 2021-06-09T13:28:08Z