topic Re: Have received confirmation email from my upgrade in Archived Posts

Have received confirmation email from my upgrade

SamRoss — Fri, 04 Jun 2021 08:24:24 GMT

Hi did a upgrade on my Apple Watch over the online help. But it’s been 2 days and haven’t had any confirmation or update via the courier.

when should I receive confirmation as it’s been 2 days now and have checked both junk and normal emails

Leanne_T — Fri, 04 Jun 2021 09:25:47 GMT

Thanks for posting on the community.

Did you complete the upgrade using chat?

Which Apple watch did you order? could you let me know the colour and size?

Thanks 🙂

Leanne.

SamRoss — Fri, 04 Jun 2021 09:40:30 GMT

Hi it was the series 6 Apple Watch 40mm in rose gold. I completed it on the online chat.
Many thanks Samantha

Sent from my iPhone

Leanne_T — Fri, 04 Jun 2021 09:47:11 GMT

Perfect thanks @SamRoss

If you have had no update on your order, please give us a call on 150.

Our Mobile Care team can check the order for you 🙂

Thanks 🙂

Leanne.