topic Re: No order delivery date in Archived Posts

Re: No order delivery date

Katers — Thu, 03 Jun 2021 14:16:18 GMT

Also having same problem, received confirmation of order via email but I have no idea when its going to be delivered. Did think it was good you could do everything on the phone for upgrade but delivery is still a mystery 🤷‍♀️

Re: Re: No order delivery date

James_B — Thu, 03 Jun 2021 14:24:12 GMT

Hi @Katers,

Welcome to the EE Community. 🙂

When did you place your order? If the device you ordered was in stock, you'll receive confirmation of dispatch within 24 hours.

James

Re: Re: No order delivery date

Katers — Thu, 03 Jun 2021 15:16:30 GMT

Hi,

Was on Friday 28th

Thanks

Re: Re: No order delivery date

James_B — Thu, 03 Jun 2021 15:30:28 GMT

Which phone/device did you order @Katers?

James

Re: Re: No order delivery date

Katers — Thu, 03 Jun 2021 15:34:30 GMT

Samsung Galaxy A42 5G

Re: Re: No order delivery date

James_B — Thu, 03 Jun 2021 15:49:32 GMT

Hi @Katers,

It looks like that model is in stock. Please get in touch with Customer Care so they can check the status of your order.

They'll be happy to help. 🙂

James

Re: Re: No order delivery date

Katers — Thu, 03 Jun 2021 17:53:30 GMT

Thank you .

Re: Re: No order delivery date

James_B — Thu, 03 Jun 2021 17:54:39 GMT

No problem @Katers 🙂

James