topic Re: EE Perks in Archived Posts

EE Perks

Coatze2021 — Tue, 11 May 2021 07:57:47 GMT

I am concerned that it’s seems to be a common problem with EE. An activation email is sent upon registering however does not let you log in to obtain the code. I have registered correctly with work address and ID this was some weeks back. I can also confirm that I have been in touch with IT about blocking such messages and they rightly say that you have received prior messages from EE to your account so 100% not blocked. Nor in junk or spam.

please sort this EE. Why advertise such an offer if you make it so painfully difficult to obtain.

Re: EE Perks

Leanne_T — Tue, 11 May 2021 10:08:30 GMT

Hi @Coatze2021

Thanks for coming to the community.

Have you received an email to let you know your details have been verified?

Are you not receiving the password reset email?

Thanks 🙂

Leanne.

Re: EE Perks

Coatze2021 — Tue, 11 May 2021 10:52:55 GMT

Yes I have received an activation email which has been fine. However when I click into the link to access the code it asks me to login again and send activation email. Stuck in a loop

Re: EE Perks

Leanne_T — Tue, 11 May 2021 11:42:58 GMT

Thanks @Coatze2021

Did you register using your work email or personal email and photo ID?

Thanks 🙂

Leanne.