topic Re: Chasing an order in Archived Posts

Chasing an order

NM50 — Mon, 03 May 2021 16:20:02 GMT

How do I chase an order when I do t have an account to call 150

ordered 4gee wifi and heard nothing

XRaySpeX — Mon, 03 May 2021 17:22:05 GMT

@NM50 : Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

Leanne_T — Tue, 04 May 2021 07:04:22 GMT

Morning @NM50

Thanks for posting on the community.

When did you order the WiFi device?

Have you been able to speak to our Mobile Care team on the number @XRaySpeX has provided?

Thanks 🙂

Leanne.