topic Re: No tracking info in Archived Posts

No tracking info

AlexB89 — Wed, 14 Apr 2021 20:27:58 GMT

Hello. I have upgraded my EE plan and phone on Tuesday and I did not receive any further emails beside the confirmation number. I cannot track the delivery or find any details regarding my order. Could you let me know how long does it take for the phone to be dispatched as previosly it was delivered the nex day. Cheers

Re: No tracking info

Leanne_T — Thu, 15 Apr 2021 07:33:11 GMT

Morning @AlexB89

Welcome to the community.

Which phone have you ordered?

Could you let me know the size and colour as well please?

Thanks 🙂

Leanne.

Re: No tracking info

AlexB89 — Thu, 15 Apr 2021 08:13:29 GMT

Hello. I have ordered a Google Pixel 5 5G - Sorta Sage. Thanks

Sent from Yahoo Mail on Android

Re: No tracking info

Leanne_T — Thu, 15 Apr 2021 08:20:30 GMT

Hi @AlexB89

Was this a good as new phone?

I can't seem to find the Sorta Sage model, the Google Pixel 5 5G is currently in stock in Black.

Thanks.

Leanne.

Re: No tracking info

AlexB89 — Thu, 15 Apr 2021 08:45:29 GMT

Yes, it was a good as new phone

Sent from Yahoo Mail on Android

Re: No tracking info

Leanne_T — Thu, 15 Apr 2021 08:54:33 GMT

Great thanks @AlexB89

In this case, I would suggest giving us a call to check your order and get an update 🙂

Let me know how you get on.

Leanne.