https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044751#M317428 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1765714">@Sarah1959</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Please see&nbsp;<A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">How can I return a device bought within the last 14 days?</A>&nbsp;for help with arranging your return.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Thu, 15 Apr 2021 07:00:06 GMT James_B 2021-04-15T07:00:06Z https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044292#M317423 <P>How can I change my new order/ contract with EE</P> Tue, 13 Apr 2021 11:20:30 GMT https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044292#M317423 Sarah1959 2021-04-13T11:20:30Z https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044298#M317424 <P>When did you place the order?</P><P>Has it been dispatched yet?</P><P>How long have you had it if you have received it?</P> Tue, 13 Apr 2021 11:40:25 GMT https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044298#M317424 BrendonH 2021-04-13T11:40:25Z https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044743#M317425 <P>I placed the order on Monday 12th April, have received sim cards(it is the phone part I want to get rid of) but nothing else yet.</P> Thu, 15 Apr 2021 06:17:27 GMT https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044743#M317425 Sarah1959 2021-04-15T06:17:27Z https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044745#M317426 <P>You need to call EE to cancel this then but if you send phone back it cancels the contract with it so the aim will be deactivated</P> Thu, 15 Apr 2021 06:48:24 GMT https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044745#M317426 BrendonH 2021-04-15T06:48:24Z https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044750#M317427 <P>I can’t find an email or phone number only suggested options to discuss, none of which are relevant!</P> Thu, 15 Apr 2021 06:53:07 GMT https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044750#M317427 Sarah1959 2021-04-15T06:53:07Z https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044751#M317428 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1765714">@Sarah1959</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Please see&nbsp;<A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">How can I return a device bought within the last 14 days?</A>&nbsp;for help with arranging your return.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Thu, 15 Apr 2021 07:00:06 GMT https://community.ee.co.uk/t5/Archived-Posts/I-want-to-change-my-new-order-contract/m-p/1044751#M317428 James_B 2021-04-15T07:00:06Z