https://community.ee.co.uk/t5/Archived-Posts/Phone-order/m-p/1042044#M317320 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1746718">@Abiburton95</a>&nbsp; &nbsp;Then you need to call EE customer services about this.&nbsp;</P> Sun, 04 Apr 2021 17:24:34 GMT Chris_B 2021-04-04T17:24:34Z https://community.ee.co.uk/t5/Archived-Posts/Phone-order/m-p/1042036#M317319 <P>I placed an order yesterday for an upgrade to the iPhone 11 64GB, payed the upfront cost and for the remaining of my current contract. But I now have an email saying there’s been a problem with my payment and I’m unsure why as the money has come out of my account already paying for it.&nbsp;</P> Sun, 04 Apr 2021 15:22:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-order/m-p/1042036#M317319 Abiburton95 2021-04-04T15:22:30Z https://community.ee.co.uk/t5/Archived-Posts/Phone-order/m-p/1042044#M317320 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1746718">@Abiburton95</a>&nbsp; &nbsp;Then you need to call EE customer services about this.&nbsp;</P> Sun, 04 Apr 2021 17:24:34 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-order/m-p/1042044#M317320 Chris_B 2021-04-04T17:24:34Z