topic Ee ps5 in Archived Posts

Ee ps5

JWest1 — Tue, 30 Mar 2021 15:05:58 GMT

I bought a ps5 today off of ee and it said that ee has got the order and the purchase was successful but I did not get a confirmation email.what should I do

Re: Ee ps5

Chris_B — Tue, 30 Mar 2021 17:34:28 GMT

@JWest1 Call customer services about it.

Re: Ee ps5

Leanne_T — Wed, 31 Mar 2021 07:06:49 GMT

Morning @JWest1

Thanks for coming to the community.

When you placed your order online did you get an on-screen message with an xko number?

Have you checked your junk/spam folder in your emails?

Thanks 🙂

Leanne,

Re: Ee ps5

JWest1 — Wed, 31 Mar 2021 14:41:29 GMT

yes i did but I think the website crashed and i was not able to go back and get my xko number

Re: Ee ps5

Leanne_T — Wed, 31 Mar 2021 14:47:24 GMT

Thanks @JWest1

Have you checked your junk/spam folder within your email account?

Leanne.