https://community.ee.co.uk/t5/Archived-Posts/Order-update/m-p/1038905#M317206 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1709935">@Lolage23</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Your email confirmation will confirm your plan and device have been checked and approved, and also an email with an order number.</P> <P>&nbsp;</P> <P>Once your order is out for delivery, you will receive a text from DPD with the delivery details.</P> <P>&nbsp;</P> <P><A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank" rel="noopener">You can track your order</A> if it contains a pay monthly device. You will need your&nbsp;order number which has 12 digits beginning XKN and your email address. This can be tracked 24 hours after receiving your confirmation email.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> Mon, 22 Mar 2021 17:34:14 GMT Alex_S 2021-03-22T17:34:14Z https://community.ee.co.uk/t5/Archived-Posts/Order-update/m-p/1038866#M317205 <P>I have received two emails so far to say that my my order is on its way but I’ve not received a text or anything and the order number doesn’t work&nbsp;</P> Mon, 22 Mar 2021 14:43:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-update/m-p/1038866#M317205 Lolage23 2021-03-22T14:43:11Z https://community.ee.co.uk/t5/Archived-Posts/Order-update/m-p/1038905#M317206 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1709935">@Lolage23</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Your email confirmation will confirm your plan and device have been checked and approved, and also an email with an order number.</P> <P>&nbsp;</P> <P>Once your order is out for delivery, you will receive a text from DPD with the delivery details.</P> <P>&nbsp;</P> <P><A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank" rel="noopener">You can track your order</A> if it contains a pay monthly device. You will need your&nbsp;order number which has 12 digits beginning XKN and your email address. This can be tracked 24 hours after receiving your confirmation email.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> Mon, 22 Mar 2021 17:34:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-update/m-p/1038905#M317206 Alex_S 2021-03-22T17:34:14Z