https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038443#M317174 <P>Jonnymb87.. just to clarify the order number is just that; it isn't a tracking number.&nbsp; You will get a tracking number when it is ready for despatch.</P> Sat, 20 Mar 2021 12:04:46 GMT wardi 2021-03-20T12:04:46Z https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038411#M317172 <P>Upgraded my phone a couple of days ago nd have had no email or messages after the receiving order confirmation.. I have the order number which doesn't seem to work when trying to track... I payed money upfront too... Not happy with customer service atm even if where in a pandemic.. If u can't keep up with the high demand.. U shudnt be operating&nbsp;</P> Sat, 20 Mar 2021 09:03:45 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038411#M317172 Jonnymb87 2021-03-20T09:03:45Z https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038440#M317173 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1600526">@Jonnymb87</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>&nbsp;</P> <P>What phone did you order?</P> <P>&nbsp;</P> <P>If online tracking isn't working, our Customer Care team will be able to give you an update.</P> <P>&nbsp;</P> <P>Jon</P> Sat, 20 Mar 2021 11:28:04 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038440#M317173 Jon_K 2021-03-20T11:28:04Z https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038443#M317174 <P>Jonnymb87.. just to clarify the order number is just that; it isn't a tracking number.&nbsp; You will get a tracking number when it is ready for despatch.</P> Sat, 20 Mar 2021 12:04:46 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-status/m-p/1038443#M317174 wardi 2021-03-20T12:04:46Z