topic Claims in Archived Posts

Claims

Mbilal — Wed, 17 Mar 2021 13:51:16 GMT

Hi there

I ordered s21 ultra on 17 January 2021 . Its perorder . I try to claim my unleashed 🎮 by send msg to 150 but they said u its not add on ur account .please anyone help me .how I claim my free gift .thanks

Re: Claims

Leanne_T — Wed, 17 Mar 2021 15:16:01 GMT

Hi @Mbilal

Thanks for coming back to the community.

Do you have a smart plan?

You can check this within your My EE account 🙂

Thanks.

Leanne.

Re: Claims

Mbilal — Thu, 18 Mar 2021 06:22:07 GMT

No I don't have any smart plan

Re: Claims

James_B — Thu, 18 Mar 2021 08:52:37 GMT

Hi @Mbilal,

Sorry, the Gaming Unleashed bundle was only included with Smart Plans.

Please see Samsung Galaxy S21 range pre-order offer and Gaming Unleashed bundle for more details.

James