topic Re: samsung s21 grey 128gb in Archived Posts

samsung s21 grey 128gb

biglad74 — Tue, 16 Mar 2021 10:36:01 GMT

I upgraded to this phone on the 7th march was told delivery within 2-3 days and still I've received nothing.

Northerner — Tue, 16 Mar 2021 11:18:53 GMT

Have you checked EE order tracking?

Thanks

biglad74 — Tue, 16 Mar 2021 11:37:39 GMT

Yes its saying sorry cant track this order

James_B — Tue, 16 Mar 2021 12:28:02 GMT

The current delivery guidance for that model is dispatch within seven days.

Please get in touch with Customer Care so we can check the status of your order.

Thanks

James

biglad74 — Tue, 16 Mar 2021 12:30:32 GMT

It said that 10 days ago when I ordered it.

James_B — Tue, 16 Mar 2021 12:52:14 GMT

I understand that @biglad74

That's why I'd like our Customer Care Team to take a quick look at your account to make sure your order is ready to be dispatched.

They'll be happy to help if you get in touch.

James

biglad74 — Tue, 16 Mar 2021 12:59:42 GMT

Funnily enough I've just received at email from dpd saying it's being delivered tomorrow 👍👍

James_B — Tue, 16 Mar 2021 13:01:24 GMT

That's great news @biglad74 🙂

Thanks for letting us know.

James