topic Re: Power adapter for Iphone in Archived Posts

Power adapter for Iphone

elenaluiza11 — Tue, 16 Mar 2021 04:37:11 GMT

I ordered online from EE a power adapter for my Iphone in November I paid £24.99 and we are in March and I received nothing. I can't use my Iphone but I'm paying monthly £54 at EE. I'm very disappointed and disgusting about the EE services. I have called, sent emailsc, discuss on chat , nothing happened nobody can't help me they can't find nothing in system . How is possible? No power adapter no refund no nothing . It's very strange!

Re: Power adapter for Iphone

Jon_K — Tue, 16 Mar 2021 08:06:25 GMT

Hi @elenaluiza11.

Welcome to the community.

I'm sorry to hear that this has happened.

I'd recommend giving our Customer Care team a call so they can look into the history of your account and see what has happened.

Jon