https://community.ee.co.uk/t5/Archived-Posts/Phone/m-p/1037265#M317070 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1691825">@SophieJade92</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>As soon as you ordered is processed you will be sent the details in an email. This can take up to 24 hours. Be sure to check your junk folder too.</P> <P>&nbsp;</P> <P>When your new phone is is ready to be dispatched, you will receive a text from DPD with the details of the delivery.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 15 Mar 2021 18:28:48 GMT Alex_S 2021-03-15T18:28:48Z https://community.ee.co.uk/t5/Archived-Posts/Phone/m-p/1037259#M317069 <P>Just ordered a new phone, money has been taken but no confirmation or text from DPD?&nbsp;</P> Mon, 15 Mar 2021 17:54:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone/m-p/1037259#M317069 SophieJade92 2021-03-15T17:54:00Z https://community.ee.co.uk/t5/Archived-Posts/Phone/m-p/1037265#M317070 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1691825">@SophieJade92</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>As soon as you ordered is processed you will be sent the details in an email. This can take up to 24 hours. Be sure to check your junk folder too.</P> <P>&nbsp;</P> <P>When your new phone is is ready to be dispatched, you will receive a text from DPD with the details of the delivery.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 15 Mar 2021 18:28:48 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone/m-p/1037265#M317070 Alex_S 2021-03-15T18:28:48Z