topic Re: S21 delivery times in Archived Posts

S21 delivery times

beccie01 — Mon, 15 Mar 2021 10:12:10 GMT

Hi,

Anybody have any idea how long the S21 is taking to dispatch? Upgraded on Friday 12th, no confirmation of order email or text (called EE and they said it's normally just a "verbal confirmation" doesn't seem useful when apparently I need proof of order to claim the controller and gaming bundle?) Anyway, had 2 texts and 2 emails about returning my old phone otherwise I will be charged, but no sign of the new phone?

Help!

Re: S21 delivery times

Christopher_G — Mon, 15 Mar 2021 12:43:55 GMT

Hi @beccie01

Welcome to the community.

Which colour and memory size did you choose?

Chris

Re: S21 delivery times

beccie01 — Mon, 15 Mar 2021 12:59:10 GMT

Hi Chris,

I spoke to somebody on chat, they confirmed the 128g in grey is out of stock but they managed to sort me a nearly new one on the same deal and smart benefits and being delivered tomorrow!

Re: S21 delivery times

Christopher_G — Mon, 15 Mar 2021 13:09:13 GMT

Ah brilliant, thanks for letting me know, @beccie01.

Glad you got something sorted. 🙂

Chris