topic Re: Order confirmed with email in Archived Posts

Order confirmed with email

Jordxsheld — Sun, 14 Mar 2021 16:05:58 GMT

Placed an order online for the iPhone 12, got an email confirming it but not heard anything since and upfront payment hasn’t left my bank. Did I actually get accepted?

Re: Order confirmed with email

Jon_K — Mon, 15 Mar 2021 07:51:43 GMT

Hi @Jordxsheld.

Welcome to the community.

Have you tried tracking your order using our online order tracker?

Jon

Re: Order confirmed with email

Jordxsheld — Mon, 15 Mar 2021 09:58:42 GMT

I have and nothing comes up. I think I’ll give you a ring

Re: Order confirmed with email

Jon_K — Mon, 15 Mar 2021 10:25:46 GMT

Thanks @Jordxsheld.

Let us know how you get on after speaking with our Customer Care team.

Jon