topic Re: s21delivery in Archived Posts

s21delivery

biglad74 — Thu, 11 Mar 2021 18:37:28 GMT

upgraded to a samsung s21 on sunday and haven't heard anything since no confirmation email or no expected delivery date? any ideas?

Christopher_G — Fri, 12 Mar 2021 08:10:27 GMT

Welcome to the community.

Have you checked your spam/junk folders for a confirmation email?

Chris

biglad74 — Fri, 12 Mar 2021 09:17:19 GMT

Yes nothing

Christopher_G — Fri, 12 Mar 2021 10:18:18 GMT

Which version did you choose, @biglad74?

Please include memory size and colour.

Chris

biglad74 — Fri, 12 Mar 2021 10:29:05 GMT

128gb in grey

Christopher_G — Fri, 12 Mar 2021 11:06:03 GMT

The current delivery guidance for that device is to expect dispatch within 7 days, @biglad74.

If you're worried about your order at all, I'd recommend speaking to our Mobile Care team.

Chris