topic Re: Re: No order delivery date in Archived Posts

Re: No order delivery date

Defgary — Fri, 26 Feb 2021 18:14:49 GMT

No, they say you’ll be contacted when it’s being shipped to you. I’ve got the same problem. Useless.

Christopher_G — Sat, 27 Feb 2021 07:33:26 GMT

Welcome to the community.

Which device did you order? Did they confirm the order went through?

Chris

Defgary — Sat, 27 Feb 2021 09:29:20 GMT

Iphone 12 pro max 512gb graphite

has an open order and only explanation is probably no stock. Ordered online again yesterday as it said it was in stock

James_B — Sat, 27 Feb 2021 12:24:13 GMT

The current delivery guidance for that model is dispatch within 28 days.

You'll receive a text with tracking details as soon as it is dispatched.

James

Defgary — Sat, 27 Feb 2021 15:17:57 GMT

Maybe you should update your systems so your sales reps and website reflect this?

Sent from my iPhone

James_B — Sat, 27 Feb 2021 15:23:56 GMT

The dispatch time is clearly displayed in our online shop and our sales reps all have access to the most up to date stock guidance.

James

Defgary — Sat, 27 Feb 2021 20:28:57 GMT

Sent from my iPhone

Defgary — Sat, 27 Feb 2021 21:14:16 GMT

No, that’s not true.

Defgary — Sat, 27 Feb 2021 21:15:58 GMT

Won’t publish my screen shot of the website.../

Defgary — Sat, 27 Feb 2021 21:19:32 GMT

In stock

James_B — Sun, 28 Feb 2021 09:20:21 GMT

Please can you share the URL of the page you are viewing?

It shows as 28 days here.

James