https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030255#M316678 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1628850">@SelinaShaw</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I can see you've already been given some great advice.</P> <P>&nbsp;</P> <P>Here is our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">Returns Within 14 Days Help Page</A> to give you all the information you'll need.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 19 Feb 2021 08:15:59 GMT Jon_K 2021-02-19T08:15:59Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030179#M316676 <P>I’ve just upgraded my phone this evening, and I’d like to cancel it as I’ve found that the price I’m paying with you is a lot higher then other places. How do I go about doing this before it’s sent out?&nbsp;</P> Thu, 18 Feb 2021 21:18:29 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030179#M316676 SelinaShaw 2021-02-18T21:18:29Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030194#M316677 <DIV class="in-article-module__title-cont"> <H2 id="article-mobile-1" class="in-article-module__title--mobile">How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?</H2> <DIV class="in-article-module__title--line">&nbsp;</DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="column_par1 in-article-module-section-parsys parsys"> <DIV class="richtext section"> <DIV class=" &nbsp; "> <DIV class="theme-standard theme- "> <DIV class="richtext-content "> <P>If you signed up to your plan online or over the phone:</P> </DIV> </DIV> </DIV> </DIV> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <OL class="in-article-module__number-variant in-article-module__text-icon"> <LI> <DIV class="in-article-module__number"><A style="font-family: inherit; background-color: #ffffff;" href="https://ee.co.uk/content/dam/ee-help/e-gain.s3.amazonaws.com/external/content/EE/Website%20Returns%20Form%20V2.pdf" target="_blank" rel="noopener">fill in this cancellation form</A></DIV> </LI> <LI> <DIV class="in-article-module__number">email it to<SPAN>&nbsp;</SPAN><A href="mailto:channel.returns@ee.co.uk" target="_blank">channel.returns@ee.co.uk</A><SPAN>&nbsp;</SPAN>or post it to:&nbsp;</DIV> <P>&nbsp;</P> <P><STRONG>Channel Returns</STRONG></P> <P>Mercia House</P> <P>Senhouse Road</P> <P>Darlington DL1 4YB</P> </LI> <LI> <DIV class="in-article-module__number"><SPAN class="in-article-module__number-child">EE</SPAN>&nbsp;will be in touch with further instructions</DIV> </LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Thu, 18 Feb 2021 21:28:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030194#M316677 XRaySpeX 2021-02-18T21:28:59Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030255#M316678 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1628850">@SelinaShaw</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I can see you've already been given some great advice.</P> <P>&nbsp;</P> <P>Here is our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">Returns Within 14 Days Help Page</A> to give you all the information you'll need.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 19 Feb 2021 08:15:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1030255#M316678 Jon_K 2021-02-19T08:15:59Z