https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030068#M316674 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1610299">@tspencer1</a>&nbsp;</P> <P>&nbsp;</P> <P>Have you called and spoke to EE about the return bag?&nbsp;</P> <P>&nbsp;</P> <P>Thanks</P> Thu, 18 Feb 2021 17:15:50 GMT Northerner 2021-02-18T17:15:50Z https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030059#M316673 <P>I haven't received my return package to send my old phone back, as i have recently upgraded my phone. I have until the 23rd, otherwise i get charge 350 pounds. What should I do?</P> Thu, 18 Feb 2021 16:52:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030059#M316673 tspencer1 2021-02-18T16:52:50Z https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030068#M316674 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1610299">@tspencer1</a>&nbsp;</P> <P>&nbsp;</P> <P>Have you called and spoke to EE about the return bag?&nbsp;</P> <P>&nbsp;</P> <P>Thanks</P> Thu, 18 Feb 2021 17:15:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030068#M316674 Northerner 2021-02-18T17:15:50Z https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030072#M316675 <P>No, I have received multiple text saying how it was on its way, but that was even before I received my new phone. Calling them is probably the best way.</P> Thu, 18 Feb 2021 17:18:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Going-to-be-charged-for-a-phone-when-i-havent-received-return/m-p/1030072#M316675 tspencer1 2021-02-18T17:18:55Z