https://community.ee.co.uk/t5/Archived-Posts/New-sim-hasn-t-arrived-after-a-week/m-p/1026900#M316500 <P>I ordered a new sim only monthly contract on the 1st Feb 2021 and after getting the confirmation email, I've been left in the dark and am still waiting on my sim. I can't call 150 as I'm still on my previous smarty sim. Help!!</P> Tue, 09 Feb 2021 17:12:19 GMT Amritpalsingh13 2021-02-09T17:12:19Z https://community.ee.co.uk/t5/Archived-Posts/New-sim-hasn-t-arrived-after-a-week/m-p/1026900#M316500 <P>I ordered a new sim only monthly contract on the 1st Feb 2021 and after getting the confirmation email, I've been left in the dark and am still waiting on my sim. I can't call 150 as I'm still on my previous smarty sim. Help!!</P> Tue, 09 Feb 2021 17:12:19 GMT https://community.ee.co.uk/t5/Archived-Posts/New-sim-hasn-t-arrived-after-a-week/m-p/1026900#M316500 Amritpalsingh13 2021-02-09T17:12:19Z https://community.ee.co.uk/t5/Archived-Posts/New-sim-hasn-t-arrived-after-a-week/m-p/1027026#M316501 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1602475">@Amritpalsingh13</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>The SIM cards are sent through the post and usually arrive within 4 working days. I'd recommend speaking to our Mobile Care team to check on the order.</P> <P>&nbsp;</P> <P>You can find all of our contact methods on the <A href="https://ee.co.uk/help/help-new/get-in-touch" target="_blank">get in touch help page</A>, including live chat for pay monthly customers and a number to call from another provider.</P> <P>&nbsp;</P> <P>Chris</P> Wed, 10 Feb 2021 07:53:51 GMT https://community.ee.co.uk/t5/Archived-Posts/New-sim-hasn-t-arrived-after-a-week/m-p/1027026#M316501 Christopher_G 2021-02-10T07:53:51Z