https://community.ee.co.uk/t5/Archived-Posts/Not-recieved-returns-pack/m-p/1025911#M316452 <P>I still haven't recieved my returns pack and my deadline is the 13th Feb. Can anyone suggest what I can do to ensure its back by the deadline?</P> Sun, 07 Feb 2021 13:48:52 GMT Kris91 2021-02-07T13:48:52Z https://community.ee.co.uk/t5/Archived-Posts/Not-recieved-returns-pack/m-p/1025911#M316452 <P>I still haven't recieved my returns pack and my deadline is the 13th Feb. Can anyone suggest what I can do to ensure its back by the deadline?</P> Sun, 07 Feb 2021 13:48:52 GMT https://community.ee.co.uk/t5/Archived-Posts/Not-recieved-returns-pack/m-p/1025911#M316452 Kris91 2021-02-07T13:48:52Z https://community.ee.co.uk/t5/Archived-Posts/Not-recieved-returns-pack/m-p/1026075#M316453 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/942513">@Kris91</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>If you're doing a trade in, I recommend speaking to Brightstar directly so they can look into what's happened with your returns pack. You can find their contact number and email address on the&nbsp;<A href="https://recycle.ee.co.uk/" target="_blank">trade in website</A></P> <P>&nbsp;</P> <P>Chris</P> Mon, 08 Feb 2021 08:15:47 GMT https://community.ee.co.uk/t5/Archived-Posts/Not-recieved-returns-pack/m-p/1026075#M316453 Christopher_G 2021-02-08T08:15:47Z