https://community.ee.co.uk/t5/Archived-Posts/Order-confimation/m-p/1025845#M316443 <BLOCKQUOTE><P>I have recently upgraded to a Galaxy S21 and am trying to redeem my free buds that come with it. Samsung have replied to me and said that I need to provide proof of my order. I cannot find orders anywhere on the app and don't seem to have any emails. Can anyone point me in the right direction?&nbsp;</P></BLOCKQUOTE> Sun, 07 Feb 2021 10:37:06 GMT simonannear 2021-02-07T10:37:06Z https://community.ee.co.uk/t5/Archived-Posts/Order-confimation/m-p/1025845#M316443 <BLOCKQUOTE><P>I have recently upgraded to a Galaxy S21 and am trying to redeem my free buds that come with it. Samsung have replied to me and said that I need to provide proof of my order. I cannot find orders anywhere on the app and don't seem to have any emails. Can anyone point me in the right direction?&nbsp;</P></BLOCKQUOTE> Sun, 07 Feb 2021 10:37:06 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-confimation/m-p/1025845#M316443 simonannear 2021-02-07T10:37:06Z https://community.ee.co.uk/t5/Archived-Posts/Order-confimation/m-p/1025886#M316444 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1567741">@simonannear</a>&nbsp;</P> <P>&nbsp;</P> <P>You will need to speak to EE CS for the evidence you need if you don't have anything like the evidence in the below thread</P> <P>&nbsp;</P> <P><A href="https://community.ee.co.uk/t5/Android/Samsung-Galaxy-S21-range-pre-order-offer-and-Gaming-Unleashed/m-p/1023532#M73545" target="_blank">https://community.ee.co.uk/t5/Android/Samsung-Galaxy-S21-range-pre-order-offer-and-Gaming-Unleashed/m-p/1023532#M73545</A></P> <P>&nbsp;</P> <P>Thanks</P> Sun, 07 Feb 2021 12:51:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-confimation/m-p/1025886#M316444 Northerner 2021-02-07T12:51:32Z