topic Re: Didn’t receive my free Galaxy Live Earphones in Archived Posts

Didn’t receive my free Galaxy Live Earphones

Craig0988 — Sat, 30 Jan 2021 10:25:43 GMT

I pre ordered the Samsung S21 which I received yesterday however I didn’t receive my free Galaxy Live Earphones with it. How do I go about resolving this?

Re: Didn’t receive my free Galaxy Live Earphones

Northerner — Sat, 30 Jan 2021 11:04:27 GMT

Hi @Craig0988

Have youy checked your Samsung members app on your phone.

Thanks,

Re: Didn’t receive my free Galaxy Live Earphones

Profile closed — Sat, 30 Jan 2021 11:05:05 GMT

Hi @Craig0988

Welcome to the EE Community,

you need to claim the buds directly from Samsung.

click here to claim your free buds.

Thanks,

David.