Order help

Angelika1996 — Thu, 28 Jan 2021 10:15:15 GMT

Hello, I have a question. I have a contract in EE for almost 2 years, the contract ends in September, I wanted yesterday. Take a new phone as an extension of the contract and I did everything on e-mail, I got such a message (THANKS xxxxxxxx xxxxxxxxxxx.
WE’VE GOT YOUR ORDER.

Order number: xkoxxxxxxxxxDate: 27 Jan 2021

Hi xxxxxxxx xxxxxxxxxxx,

Your order's being processed. We’ll let you know when your device is on its way.

Just so you know
If you’re just upgrading your plan, we won’t need to send you a new SIM in the post. We'll update the one you're already using.

Look out for a text
We’ll send updates to xxxxxxxxxxx

Your order

iPhone 11 - Good As New64GB PurpleYour new planSmart iPhone Plan Unlimited £ 495G, unlimited minutes, unlimited text messages, unlimited data, 24 month plan
) and then nothing else, my question is it approved and should I wait for the courier?

[mod edit: please do not post personal information on the public board. Thanks!]

Re: Order help

XRaySpeX — Thu, 28 Jan 2021 10:18:07 GMT

@Angelika1996 : "Your order's being processed" means it's still being considered. You need to wait to see "Your order's complete/approved"..

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Order help

Re: Order help