topic Re: iPhone 12 Pro Max waiting time in Archived Posts

iPhone 12 Pro Max waiting time

gc001 — Mon, 11 Jan 2021 01:38:37 GMT

I’m wondering has anyone received their iPhone 12 Pro Max recently? More specifically a gold 128GB one. It was ordered around the 20th of December, when I ordered I believe it said 7 days dispatch, then when I enquired I was told 14 days and my tracking updated to delivery between the 4th Jan and the 9th Jan. My tracker changed again to say dispatch expected in 24 hours but that was 72 hours ago and no change. I’m just trying to get a feel for when I will actually receive my phone.

Re: iPhone 12 Pro Max waiting time

Christopher_G — Mon, 11 Jan 2021 09:49:32 GMT

Hi @gc001

Welcome to the community.

The current estimate for new orders of the iPhone 12 Pro Max 128GB Gold is 7 days, so you should hear from DPD really soon.

Thanks for your patience so far.

Chris

Re: iPhone 12 Pro Max waiting time

gc001 — Mon, 11 Jan 2021 11:21:48 GMT

@Christopher_G

So does that mean my phone will take another 7 days or will it be sooner? Thank you for responding.

Re: iPhone 12 Pro Max waiting time

Christopher_G — Mon, 11 Jan 2021 12:27:45 GMT

They're sent out in the order in which the order was placed, @gc001.

So yours will be dispatched before any new orders for the same variant.

Chris

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 14:04:50 GMT

They don’t. I’ve ordered earlier than OP and only had few confirmation emails but no update about the estimate delivery date, nothing. I guess, those who moan to the CS are rushed through.

Re: iPhone 12 Pro Max waiting time

BrendonH — Mon, 11 Jan 2021 14:07:13 GMT

@eastendimages did you order the same make/model/color as OP?

If so then you will get yours before @gc001

Re: iPhone 12 Pro Max waiting time

gc001 — Mon, 11 Jan 2021 14:28:41 GMT

Mine hasn’t been rushed through, considering it hasn’t arrived yet. If you ordered before me you shall receive before me.

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 14:42:01 GMT

It’s not about you, personally. However, there are some who cancelled the orders over the phone and placed new orders. How comes the waiting time two weeks ago was 28 days and now it says 7 days?

Re: iPhone 12 Pro Max waiting time

BrendonH — Mon, 11 Jan 2021 14:45:29 GMT

2 weeks ago - 28 days delivery time

Now - 7 days delivery time

Makes sense. As 2 weeks into 28 days would leave you 7 days left.

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 15:37:23 GMT

I don’t think you understood this well.
it says 7 days on the website. My tracking hasn’t been updated. It took them a week to even confirm my order

Re: iPhone 12 Pro Max waiting time

James_B — Mon, 11 Jan 2021 15:51:34 GMT

Hi @eastendimages,

We've recently had a stock update for the model you ordered, hence the change in expected dispatch times on the website.

You should receive tracking information from DPD soon.

Thanks

James

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 16:07:46 GMT

I don’t understand the logic behind it. So, a person who orders today has a 7 day waiting time. How many more days has someone who ordered on the 2nd or 18th of December? 🙂

Re: iPhone 12 Pro Max waiting time

BrendonH — Mon, 11 Jan 2021 16:10:19 GMT

@eastendimages the logic is when you ordered 2 weeks ago it said 28 days.

They now have an updated information on orders coming in so have revised it.

The current wait is 7 days.

You are still only waiting 28 days.

The longer you wait the more stock that can become available. Its business. Apple are working round the clock to try get the backlog sorted.

You are in no way waiting longer than someone who is ordering today. You will still get your phone before them.

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 18:24:55 GMT

Lol, doubt it. If it’s true, then they shouldn’t promise 7 days delivery either, as it won’t happen. Too many fires to put out

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 18:27:36 GMT

The only way for this to work, would be to stop taking new orders.
you can’t predicts how many units will be ordered this week, so promising a 7 days delivery while people are already waiting over a month is nonsense. You either have stock or “Apple has problem with suppliers and there’s no stock”. Stick with one version, mate.

Re: iPhone 12 Pro Max waiting time

Kirigaya_Kazuto — Mon, 11 Jan 2021 19:23:55 GMT

Doesn't seem that Apple have issues now - no back order on Apple's end, you can actually have one this week!

Re: iPhone 12 Pro Max waiting time

gc001 — Mon, 11 Jan 2021 20:06:51 GMT

I have checked every online phone store I can think of and each and every one of them have them in stock ready for next day delivery, doesn’t seem like it’s an Apple problem at all, it seems like it’s a problem somewhere with EE. I’m a bit anxious to have switched from a different provider to EE now.

Re: iPhone 12 Pro Max waiting time

BrendonH — Mon, 11 Jan 2021 21:23:39 GMT

I'm also on the Sky Forum

They are having the same issues.

It's an Apple issue.

Re: iPhone 12 Pro Max waiting time

eastendimages — Mon, 11 Jan 2021 23:31:53 GMT

Interesting. Is this why those who upgraded to Samsung S20 and were promised a next day delivery end up here too?💁‍♂️

Re: iPhone 12 Pro Max waiting time

BrendonH — Tue, 12 Jan 2021 06:34:32 GMT

What does the S20 got to do with this?