topic Re: Upgrade in Archived Posts

Upgrade

Lns — Wed, 27 Jan 2021 12:15:19 GMT

Upgraded my phone over the telephone and was told my phone was in stock but now looking at my order information it says back stock and waiting on a expected delivery date. Does this mean I will be waiting awhile for my phone?

Re: Upgrade

Leanne_T — Wed, 27 Jan 2021 13:26:25 GMT

Hi @Lns

Welcome to the community.

Could you let me know what model phone you have ordered, including colour and size?

Thanks.

Leanne.

Re: Upgrade

Lns — Wed, 27 Jan 2021 13:35:19 GMT

Its a Samsung s20 FE red Thanks

Samsung S20 FE 5G m£0.00Sent from my Galaxy

Re: Upgrade

Leanne_T — Wed, 27 Jan 2021 13:39:30 GMT

Hi @Lns

Thanks for the quick reply.

The Samsung Galaxy S20 FE 5G in Red, is currently showing, 'Out of stock now, Available to order. Expect despatch within 14 days.'

Thanks.

Leanne.

Re: Upgrade

Lns — Wed, 27 Jan 2021 13:51:19 GMT

When I ordered I picked the red as i was told it was in stock. Are the other colours in stock? So I can change it. Sent from my Galaxy

Re: Upgrade

Leanne_T — Wed, 27 Jan 2021 13:56:22 GMT

Hi @Lns

If you give us a call on 150, our Mobile Care team can help you with your order and look into this for you.

Leanne.