topic Re: I Watch order in Archived Posts

I Watch order

Fleur197211 — Mon, 25 Jan 2021 12:18:29 GMT

I placed an order for an Apple Watch SE on the 17th Jan, I've received an email the same day to say they got my order but I've not had anything else back.

I even tried to ring them and that was a waste of time, i got no where.

Thanks Fleur

Re: I Watch order

Leanne_T — Mon, 25 Jan 2021 12:59:57 GMT

Hi @Fleur197211

Thanks for coming to the community.

Which size and colour Apple Watch did you order?

Also, what did our customer care team advise when you called and spoke to them?

Thanks 🙂

Leanne.

Re: I Watch order

Fleur197211 — Mon, 25 Jan 2021 13:01:19 GMT

Hi

It was 40mm with Plum sport loop - Good as new 32gb Gold

thanks

fleur

Re: I Watch order

Leanne_T — Mon, 25 Jan 2021 13:09:06 GMT

Thanks @Fleur197211

The Apple Watch is currently showing expected dispatch within 7 days.

If you would like an update, please give us a call on 150 🙂

Leanne.

Re: I Watch order

Fleur197211 — Mon, 25 Jan 2021 13:12:19 GMT

I tried to ring yesterday but ended up going round the houses and never
getting to the right person to speak to.

Thank you for your help, I just need to be patient.

Thanks
Fleur

Re: I Watch order

Leanne_T — Mon, 25 Jan 2021 13:28:36 GMT

Hi @Fleur197211

If you can try again, they will be able to get your order looked into 🙂

Let me know how you get on.

Leanne.