topic Deposit in Archived Posts

Deposit

Courtney1233 — Wed, 20 Jan 2021 10:09:07 GMT

Hi I’m just wondering when do I get my deposit back because I’ve had my phone over a year now and I’ve still not received it

Jon_K — Wed, 20 Jan 2021 12:19:24 GMT

Welcome to the community.

What was your deposit paid for originally?

Jon

Courtney1233 — Wed, 20 Jan 2021 14:08:50 GMT

Hi I had to put down £100 deposit before I got my phone and I’ve had my phone over a year and I still haven’t got it back

Jon_K — Wed, 20 Jan 2021 14:57:38 GMT

I'd recommend getting in touch with our Customer Care team so they can check your account.

The deposit may have been taken from your previous bills.

Jon