https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1018213#M315807 <P>Afternoon <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1525128">@sarahjaneriddel</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>Have you tried a different browser?</P> <P>&nbsp;</P> <P>If so, please give us a call on 150 our Mobile Care team can help you with your upgrade and trade in <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Wed, 20 Jan 2021 12:25:11 GMT Leanne_T 2021-01-20T12:25:11Z https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1018193#M315806 <P>Hi, I can upgrade today to the new Samsung phone and it says I can trade in my old phone for £350 so I pay less monthly and no upfront costs, but, when I go to order it asks for the £350 upfront - confused?</P> Wed, 20 Jan 2021 11:35:58 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1018193#M315806 sarahjaneriddel 2021-01-20T11:35:58Z https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1018213#M315807 <P>Afternoon <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1525128">@sarahjaneriddel</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>Have you tried a different browser?</P> <P>&nbsp;</P> <P>If so, please give us a call on 150 our Mobile Care team can help you with your upgrade and trade in <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Wed, 20 Jan 2021 12:25:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1018213#M315807 Leanne_T 2021-01-20T12:25:11Z