topic Re: Pay as you so Sim not arrived with no communication in Archived Posts

Pay as you so Sim not arrived with no communication

EEZippy — Tue, 19 Jan 2021 22:34:03 GMT

Hi, I ordered a pay at you go sim with package on the 11th Jan, thought it would take 3-5 working days to get here at most, as it is just a sim & giff gaff will delivery it next day, even in convid. please advise where my sim is, thanks.

Re: Pay as you so Sim not arrived with no communication

Jon_K — Wed, 20 Jan 2021 08:44:06 GMT

Hi @EEZippy.

Welcome to the community.

SIM cards will be sent in the post.

Did you get any confirmation of your order?

Jon

Re: Pay as you so Sim not arrived with no communication

EEZippy — Wed, 20 Jan 2021 10:41:58 GMT

Hi Jon,

Thanks for coming back to me so quickly, order number is xko282740168, wanting to quickly transfer over to new SIM ASAP, so need the new one, cheers Paul

Re: Pay as you so Sim not arrived with no communication

Jon_K — Wed, 20 Jan 2021 11:35:46 GMT

Thanks @EEZippy.

I'd recommend getting in touch with our Customer Care team so they can help you with this.

They will be able to check your order.

Jon