topic Order online successful in Archived Posts

Order online successful

jodietay27 — Mon, 18 Jan 2021 19:41:36 GMT

Hi I tried ringing earlier about adding a new phone contract for my son onto mine .. they said that it was denied because of I had reached the limit they would allow me .. however my partner told me to try online as that way worked for him which I have had the order confirmation and a delivery date come through? So have I been approved online then?

Re: Order online successful

Northerner — Mon, 18 Jan 2021 20:47:20 GMT

Hi @jodietay27

Have you received an order number via email?

You can then check EE order tracking:

https://myaccount.ee.co.uk/orderdetails

Thanks

Re: Order online successful

jodietay27 — Mon, 18 Jan 2021 21:04:30 GMT

Hi Thankyou for your reply .. yes I had an order confirmation and dpd have sent an email saying it will be delivered tomorrow so I pressume that everything has gone through

Re: Order online successful

Northerner — Mon, 18 Jan 2021 21:07:45 GMT

Hi @jodietay27

Yep looks to be the case 👍🏼

Enjoy.