https://community.ee.co.uk/t5/Archived-Posts/Upgrading-to-monthly/m-p/1017326#M315743 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1517426">@kadaitcha</a>&nbsp;</P> <P><BR />Was it the <A href="https://shop.ee.co.uk/pay-as-you-go-to-pay-monthly" target="_blank" rel="noopener">switch to pay monthly</A> facility that you used? The FAQ on that page does say the change normally happens immediately.</P> <P>&nbsp;</P> <P>If you text BALANCE to 150 (it's free), what does the response say?</P> Mon, 18 Jan 2021 09:48:26 GMT bristolian 2021-01-18T09:48:26Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-to-monthly/m-p/1017258#M315742 <P>I have yesterday submitted the order to upgrade to monthly from PAYG but keep number.&nbsp; How long does this take?&nbsp; On the email confirmation it says I will be informed when it is dispatched but is it not the same SIM used?&nbsp; Thanks</P> Mon, 18 Jan 2021 07:09:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-to-monthly/m-p/1017258#M315742 kadaitcha 2021-01-18T07:09:05Z https://community.ee.co.uk/t5/Archived-Posts/Upgrading-to-monthly/m-p/1017326#M315743 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1517426">@kadaitcha</a>&nbsp;</P> <P><BR />Was it the <A href="https://shop.ee.co.uk/pay-as-you-go-to-pay-monthly" target="_blank" rel="noopener">switch to pay monthly</A> facility that you used? The FAQ on that page does say the change normally happens immediately.</P> <P>&nbsp;</P> <P>If you text BALANCE to 150 (it's free), what does the response say?</P> Mon, 18 Jan 2021 09:48:26 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrading-to-monthly/m-p/1017326#M315743 bristolian 2021-01-18T09:48:26Z