topic Order in Archived Posts

Order

Watson714 — Sun, 17 Jan 2021 10:42:21 GMT

I confirmed my upgrade 31/12/2020 Samsung 12 nearly new

i was advised I would hear back when being delivered and was advised a timeframe of up to 7 days but have not heard back in 2 weeks. Can you help when I will receive my order?

Re: Order

Chris_B — Sun, 17 Jan 2021 10:44:03 GMT

@Watson714 What’s a Samsung 12 ?

Re: Order

Watson714 — Sun, 17 Jan 2021 10:49:32 GMT

Sorry iPhone 12 was what I meant

Re: Order

Katie_B — Sun, 17 Jan 2021 11:48:10 GMT

Hello @Watson714.

What colour and memory size did you order?

Katie.

Re: Order

Watson714 — Sun, 17 Jan 2021 12:05:32 GMT

It was a 64gb black iPhone 12, the “almost new “ or “good as new” option.

Re: Order

Katie_B — Sun, 17 Jan 2021 12:14:07 GMT

Hello @Watson714.

The timescale remains the same the device will be delivered within 7 days.

As you have exceeded this timescale I would recommend giving us a call.

Katie 🙂