https://community.ee.co.uk/t5/Archived-Posts/Upgraded-Order-Being-Processed/m-p/1016944#M315698 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1077197">@Bradleighowen</a>&nbsp;</P> <P>&nbsp;</P> <P>If you login to your myEE online account, you may able to use live-chat as another option.</P> Sat, 16 Jan 2021 17:17:16 GMT bristolian 2021-01-16T17:17:16Z https://community.ee.co.uk/t5/Archived-Posts/Upgraded-Order-Being-Processed/m-p/1016888#M315697 <P>I completed an early upgrade online. Received a confirmation email stating my order was being processed.</P><P>&nbsp;</P><P>The upgrade fee hasn’t been taken and I’ve had nothing further. The phone is in stock and available for next day delivery.</P><P>&nbsp;</P><P>The order number also brings up an error message on the online tracker.</P><P>&nbsp;</P><P>I can’t call customer services as I’ve lost my voice due to Covid.</P><P>&nbsp;</P><P>Please help!!!</P> Sat, 16 Jan 2021 14:56:28 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-Order-Being-Processed/m-p/1016888#M315697 Bradleighowen 2021-01-16T14:56:28Z https://community.ee.co.uk/t5/Archived-Posts/Upgraded-Order-Being-Processed/m-p/1016944#M315698 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1077197">@Bradleighowen</a>&nbsp;</P> <P>&nbsp;</P> <P>If you login to your myEE online account, you may able to use live-chat as another option.</P> Sat, 16 Jan 2021 17:17:16 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-Order-Being-Processed/m-p/1016944#M315698 bristolian 2021-01-16T17:17:16Z