topic Re: I’ve been waiting since November for my upgrade iPhone 12 pro max 128gb silver in Archived Posts

I’ve been waiting since November for my upgrade iPhone 12 pro max 128gb silver

Cviviana — Tue, 12 Jan 2021 23:30:05 GMT

I’ve been waiting since November for my upgrade (iPhone 12 pro max 128gb silver).

It has nearly been 2 months. What is going on?

Re: I’ve been waiting since November for my upgrade iPhone 12 pro max 128gb silver

Northerner — Wed, 13 Jan 2021 07:21:34 GMT

You would need to speak to EE CS on 150 about your specific order and the delays. They will tell you when you are due to receive your device. Have you checked EE order tracking?

Thanks

Re: I’ve been waiting since November for my upgrade iPhone 12 pro max 128gb silver

Jon_K — Wed, 13 Jan 2021 08:24:15 GMT

Hi @Cviviana.

I' really sorry to hear this.

I'd recommend getting in touch with our Customer Care team as soon as possible so they can check your order and find out what is going on.

Let us know how you get on.

Jon