topic Phone orders in Archived Posts

Phone orders

Bex01 — Mon, 11 Jan 2021 17:16:02 GMT

I had a phone call today with one of the EE employees and I have ordered my new phone but haven’t got a conformation email?

Jon_K — Tue, 12 Jan 2021 07:55:58 GMT

Welcome to the community.

Were you speaking with our sales team directly?

Have you checked your junk/spam folders?

Jon

Bex01 — Tue, 12 Jan 2021 09:21:22 GMT

I have but still nothing

Jon_K — Tue, 12 Jan 2021 09:33:32 GMT

Thanks @Bex01.

I'd recommend getting back in touch with our Customer Care team so they can check your account and give you an update.

Jon