topic Re: iPhone SE delivery estimate? in Archived Posts

iPhone SE delivery estimate?

e_arm — Thu, 07 Jan 2021 14:28:25 GMT

Hi, I upgraded from a SIM only plan a couple of days ago but all I have received so far is a confirmation email. When I try to track my order I am met with "sorry, we can't show your order details right now."
I haven't received any further emails or text messages from DPD or EE. Sorry if I seem impatient but I actually broke my phone and am currently using a very slow back up phone.

Please could someone give me an idea of how long this order should take / how stock levels are currently?
The phone I have ordered is the new iPhone SE 2020 (white, 128gb), I also live in Rotherham, South Yorkshire. Not sure if that matters.

Thank you 🙂

Re: iPhone SE delivery estimate?

Christopher_G — Thu, 07 Jan 2021 15:38:36 GMT

Hi @e_arm

Welcome to the community.

I've checked and that model is in stock and estimated to dispatch within 1 working day, so you should have heard something by now.

I'd recommend double checking your order with our Mobile Care team.

Chris

Re: iPhone SE delivery estimate?

e_arm — Thu, 07 Jan 2021 16:23:18 GMT

Thanks for your response Chris, currently on hold waiting for 150 to speak to me

Re: iPhone SE delivery estimate?

Christopher_G — Thu, 07 Jan 2021 16:40:40 GMT

Fingers crossed you get sorted, @e_arm

Let us know what happens.

Chris

Re: iPhone SE delivery estimate?

e_arm — Sun, 10 Jan 2021 14:29:39 GMT

really glad I posted here and took your advice mate. Called them and the girl I spoke to sorted it out for me straight away, phone arrived the next day 😊😊

Re: iPhone SE delivery estimate?

Christopher_G — Mon, 11 Jan 2021 07:55:38 GMT

That's great, @e-arm. 😄

I knew something didn't seem quite right. Thanks for letting me know. 🙂

Hope you love your new phone.

Chris