https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1014070#M315404 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1466154">@Laura1956</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>What phone did you order?</P> <P>&nbsp;</P> <P>Have you checked our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank">online order tracker</A>?</P> <P>&nbsp;</P> <P>Jon</P> Sun, 10 Jan 2021 07:11:03 GMT Jon_K 2021-01-10T07:11:03Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1013810#M315403 <P>UPGRAded my phone received an email saying it’s being processed but not took the money and haven’t heard anything since been over a week&nbsp;</P> Sat, 09 Jan 2021 14:32:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1013810#M315403 Laura1956 2021-01-09T14:32:22Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1014070#M315404 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1466154">@Laura1956</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>What phone did you order?</P> <P>&nbsp;</P> <P>Have you checked our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank">online order tracker</A>?</P> <P>&nbsp;</P> <P>Jon</P> Sun, 10 Jan 2021 07:11:03 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/1014070#M315404 Jon_K 2021-01-10T07:11:03Z