topic Re: Ordered on 21st December nothing received yet in Archived Posts

Ordered on 21st December nothing received yet

upsetcustomer — Fri, 08 Jan 2021 15:20:55 GMT

Hi

Placed an order on the 21st december, no order received yet. Order confirmation email has been received. Can't get through when I call 150. Trying social media profiles

Order ref: xxxxxxxxxxxx

Please advise as soon as possible as I am running out of time and if I can't get this phone I need to order from somewhere else asap

thanks

[mod edit: please do not post order numbers on the public board. Thanks!]

Re: Ordered on 21st December nothing received yet

Katie_B — Fri, 08 Jan 2021 17:10:35 GMT

Hello @upsetcustomer.

Thanks for ordering with us.

Please can you confirm what phone you ordered?

Katie 🙂

Re: Ordered on 21st December nothing received yet

upsetcustomer — Fri, 08 Jan 2021 22:25:34 GMT

Hi Katie! I'm waiting for a Nokia 1.3 Order number: xxxxxxxxxxx Order date: 21 Dec 2020

Re: Ordered on 21st December nothing received yet

Jon_K — Sat, 09 Jan 2021 08:18:14 GMT

Hi @upsetcustomer.

Have you tried tracking your order in our online order tracker?

DPD will text you when your order is ready to be delivered.

Jon