topic Delivery in Archived Posts

Delivery

Leo19Noah — Tue, 05 Jan 2021 08:05:43 GMT

Hi, I ordered an iPhone 12 pro max silver 256GB on 19th December and I received a text on the 3rd January saying my order is coming soon. What does this mean and when approximately do you think it will be delivered?

Re: Delivery

Leo19Noah — Tue, 05 Jan 2021 08:18:04 GMT

@Katie_B do you know any information? 👍🏼

Re: Delivery

Christopher_G — Tue, 05 Jan 2021 09:01:11 GMT

Hi @Leo19Noah

Welcome to the community.

We are working with Apple to get this to you as soon as possible. We are sorry for the delay.

DPD will be in touch with you when your new phone is ready to deliver.

Chris

Re: Delivery

Leo19Noah — Tue, 05 Jan 2021 09:02:34 GMT

Thank you. Do you have any idea on the time scale? Or could it just be whenever?

Re: Delivery

Christopher_G — Tue, 05 Jan 2021 09:06:53 GMT

As soon as we receive stock from the manufacturer, we'll send out the phones in the order in which they were placed, @Leo19Noah.

I don;t have any more information than that, at the moment.

Thank you for your patience so far.

Chris

Re: Delivery

Leo19Noah — Tue, 05 Jan 2021 09:43:35 GMT

Okay thanks